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Processing Times / Shipping / Returns

EVERYTHING IS MADE TO ORDER

PROCESSING TIME: It normally takes about 3-5 business days to create and then ship your order. Please use the estimated delivery dates given above the sign description. (these are estimated only and not guaranteed - COVID19: USPS is not promising delivery times for First Class and Priority)

SHIPPING: Shipping is free via USPS. Please note... Sometimes there are delays with the postal service. This I can not control (I am not personally traveling state to state to deliver orders lol)   UPDATE: 1/1/21- Customers can now choose either USPS or UPS Ground for shipping carrier.

**If you are working on a deadline, contact me BEFORE ordering to make sure I can accommodate. Be advised, I can NOT be held responsible for items that are delivered late from the post office. Once it leaves my hands, I have no control. *As stated above* I will replace items if they haven't been scanned within 15 days of the last scan.

RETURNS: Sales are final. However, if there are any problems with your order, please contact me ASAP! I am here to help. I will replace any thing damaged from USPS as long as photos are given. Please contact me within 3 business days of receiving your order.

Please send all questions to samanthas716creations@yahoo.com or message me via my Facebook page: https://www.facebook.com/samsvinylprojects/